A philosophy put into practice — grounded in Appreciative Inquiry and the Whole Human Coaching Model. Train to coach with clarity, confidence, and a framework that guides every conversation.
The Whole Human Coaching Certification isn't just another training program. It's a philosophy put into practice — one that believes every person already carries the wisdom, strength, and capacity to create the future they envision.
Rooted in Appreciative Inquiry, our approach focuses on strengths, possibility, and the generative power of well-asked questions. You'll leave not just trained — but transformed in how you see and hold the people you coach.
"The conversation is not about the problem — it is about the possibility." — Carol Vickers, MCC
Founded by Master Certified Coach Carol Vickers and led alongside Co-Principal Christal Duncan, Whole Human is an ICF-accredited coach training and executive coaching organization serving leaders and coaches globally.
One of fewer than 1,000 coaches worldwide to hold the Master Certified Coach designation. Carol brings decades of leadership coaching, facilitation, and coach education to every cohort — alongside her proprietary Whole Human Coaching Model, built and refined through thousands of real conversations.
Christal co-leads Whole Human's programs and community, bringing a depth of experience in human-centred leadership development and organizational practice. She creates the conditions for every student to arrive fully and learn deeply.
The WHCC is designed for working professionals — structured to be rigorous without being overwhelming, and deeply personal without being unfocused.
You'll learn Carol's Whole Human Coaching Model — a structured, repeatable guide for every coaching conversation. Rather than improvising, you'll have a clear framework to return to, so you coach with confidence from your very first session.
The program is grounded in Appreciative Inquiry — a research-backed approach that focuses on strengths, possibilities, and the positive core of individuals and organizations. You'll learn to ask questions that open futures rather than analyze problems.
Approximately 80% of the curriculum is built around the ICF's 8 Core Competencies — the internationally recognized standards for professional coaching. You'll understand, practice, and be assessed against each one throughout the program.
You'll coach and be coached throughout the program — in demonstration sessions, supervised peer practice, and mentor coaching. The feedback is specific, grounded in the model, and focused on your growth as a practitioner.
Great coaching starts with knowing yourself. The program intentionally develops your self-awareness as a coach — helping you understand what you bring into the room, what gets in the way, and how to be fully present for your clients.
This is not a large online program where you disappear into the crowd. You'll learn alongside a small group of professionals — building real relationships, practicing in community, and growing together over 3.5 months.
Developed by Carol Vickers over decades of professional coaching practice, the Whole Human Coaching Model gives you a reliable, repeatable structure for every coaching conversation. Built on the 3D framework — anchored in Appreciative Inquiry's 5-D cycle — it provides both the architecture and the freedom to coach with authenticity.
The model integrates the ICF Core Competencies into a natural conversational flow, so you're not checking boxes — you're coaching fully and purposefully. Students consistently describe it as the difference between knowing about coaching and actually knowing how to coach.
"The framework helps create the standard of how you coach. The training provides the confidence for how to approach the conversation."
— Carol Vickers, MCC
Establishing the positive topic and coaching agreement — what the client wants to create, not just what they want to solve. Building the foundation of every conversation through deep listening and precise contracting.
Exploring the client's strengths, past successes, values, and positive core through appreciative questioning. This phase deepens the client's self-understanding and illuminates what's already working.
Co-creating a vision and forward movement grounded in possibility rather than problem-fixing. The client identifies concrete next steps that align with their strengths and aspirations — leaving with real momentum.
The 3D model is built on Appreciative Inquiry's 5-D cycle (Define, Discover, Dream, Design, Destiny) and integrates all 8 ICF Core Competencies within a natural coaching arc.
The International Coaching Federation's 8 Core Competencies form the backbone of this program. You'll learn, practice, and internalize each one — so by graduation, they're not a checklist but a way of coaching.
The program combines the depth of in-person connection with the flexibility of live online learning — designed so you can go deep without pausing your life.
Held in Toronto, Ontario, the in-person intensives are full-day Friday and Saturday sessions that open and close the program. These sessions build the foundation of your coaching practice, establish community with your cohort, and offer the depth of face-to-face learning that online delivery can't replicate. In-person attendance is required.
Between intensives, the cohort meets weekly via live online sessions — Tuesday evenings, 5:00–7:30 PM ET. These sessions cover curriculum content, coaching practice, reflection, and feedback. They're live and interactive — not pre-recorded — so the learning community continues to deepen throughout the program.
You'll coach and be coached throughout the program — with structured peer practice, observed sessions, and mentor coaching built into the curriculum. This hands-on practice is where the framework becomes fluency, and where feedback is most precise.
Graduates of the program receive documentation of their 93 training hours. Upon program accreditation approval, a second ICF certificate will be issued. Students who complete all requirements are eligible to apply for the ICF ACC credential — and the program is designed to prepare you fully for that application.
This program attracts professionals who want to coach with rigour, heart, and a model they can rely on. You don't need prior coaching experience — you need commitment to learning and a genuine belief in human potential.